Introducing Zimride Inbox

Our goal with Zimride has always been to make sharing rides simple, convenient, and social. But until two weeks ago, organizing your Zimride required you to take conversation matters into your own hands, relying on your own methods of communication to coordinate your rides with other users. Many Zimriders found it frustrating trying to organize their carpools, as each user prefers a different method of communication, whether it be emails, phone calls, or text messages.

That’s why we’re excited to introduce your Zimride Inbox, a new messaging platform. Now, when you login to your Zimride account, you’ll see a summary of all new and ongoing conversations in your Inbox prominently displayed. There are three key features that we are really excited about:

Context

Every conversation on Zimride is about a particular ride, so we’ve added a lot of contextual information about those rides. Starting with the first email notification you receive when you get a new message, you’ll see the other user’s route and how far away they are from you. Within each conversation you can see a map displaying both rides, so that you can easily figure out pickup and drop-off locations that make the most sense.

Better privacy

Privacy is one of the most important aspects to the Zimride user experience, and we are excited to have made significant improvements with this new messaging system. Previously, when you wanted to contact another user on Zimride, you would need to send them an email, and the conversation would take place from your email inbox. Now with the new messaging system you can contact other users without ever revealing your personal email address. When you receive a new message, Zimride will send you a copy of the message in an email notification – and the other user will never see your email address.

Movable messaging dialogue

Previously, the messaging pop-up dialogue box wasn’t movable – so when you clicked “send message” a messaging pop-up dialogue would appear and cover up the user’s profile and ride information. Time and time again we saw users frustrated with this, as they would need to refer to information on the profile while typing their message. Now you can simply move the messaging box anywhere on the page as you type your message. For the techy folks, we made this change by switching from Facebox to the much more flexible jQuery UI dialog.

At Zimride, our users always come first. We’re listening and would love your feedback. Leave us a comment, send us an email, or hit us up on Facebook or Twitter.

Happy messaging, and remember, life is better when you share the ride.

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