Responsiveness Scores Are Here!

Have you been looking for a ride and wondered how long your fellow Zimrider might take to get back to you? We know you do, because you told us. Soon, you’ll have a pretty good idea. Based on that feedback, we’ve developed the new Zimride responsiveness scores, coming soon to all Zimride profiles.

Since making contact is a key step in planning your ride, you’ll now know what to expect when you reach out to a fellow Zimrider. With these magical new profile scores, you can instantly see how often a driver or passenger responds to messages, and how quickly they typically respond — whether it’s a few minutes or a few hours.

Reply Rate
What percent of messages or bookings a Zimrider replies to.

Reply Time (avg)
How quickly a person typically responds to a message or booking.

You’ll also have your own score! Be sure to respond to your messages on Zimride as soon as possible, in order to maintain a high response time and rate. These public profile scores will help improve responsiveness in the community overall – so other Zimriders will be more likely to get back to you faster, too.

If you’ve been so-so about responding to messages in the past, never fear…our new scoring system starts off with a clean slate for everyone, so now is time to step your game up! We’ll be showing your average response time in minutes, and the percentage of messages or bookings you’ve replied to.

We hope the new responsiveness scores are helpful … remember, faster responses make planning travel even easier!

Your Zimride Crew

Add Multiple Dates for a Ride

We’re always trying to make the Zimride rideshare experience better by incorporating feedback from our Zimride community. Many of you let us know that your Zimrides are much more than occasional road trips. We heard you were taking trips back home to see family, business trips to a frequent client or a trip to see your long-distance significant other.

For those regular trips you take often, posting them on Zimride just got a bit easier. We’ve introduced a new “Add more dates” button when you post a ride. Instead of needing to add a new ride for each date you want to travel you can just attach additional dates to a frequent ride.

Whether you’re a passenger who’s looking to travel on multiple weekends or a driver who’s making repeated trips, it just takes a couple clicks to add additional travel dates. So go ahead, post your recurring ride to Grandma’s house or that frequent trip to Los Angeles. It’s now easier than ever!

As always, we appreciate your feedback as we continue to improve your Zimride experience and we’d love to hear from you about this new enhancement. You can email us at support@zimride.com.

Happy travels,
The Zimride Crew